Terms & Conditions

Who are we and how can you contact us?

We are 9ine. We provide consultancy services and cloud-based products to client organisations to assist with risk management in the areas of technology, data protection, security & systems and safeguarding.

We are registered in England and Wales under company number 06829839 and we have our registered office at 20 Goodwood Way, Cepen Park South, Chippenham, Wiltshire SN14 0SY.

Our main trading address is Second Floor, Wonersh House, The Guildway, Old Portsmouth Road, Guildford, Surrey, GU3 1LR. Our VAT number is 974558959.

To contact us, please email support@9ine.com.


By using our site you accept these terms of use

By using our site you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you email a copy of these terms to your business address for future reference.

What other terms may apply to you?

These terms of use refer to the following additional terms, which also apply to your use of our site:

If you subscribe to any paid service from us there will be a contract of sale between us which will be governed by our Terms of Service.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of it for business and operational reasons. We will try to give you reasonable notice of any planned suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and that they comply with them.

How you may use material from our site

We are the owner of all intellectual property rights on our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off, copy or download extracts of any page(s) from our site and you may draw the attention of others to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance upon our materials

Nothing within our site shall be construed as advice or legal advice.

The content and materials on our site are provided for general information only. They are not intended to amount to case-specific advice on which you should rely. You should therefore obtain further advice before taking, or refraining from, any action relating to your specific circumstances. Please contact info@9ine.com for our consultancy services.

Please note that, although we have taken every care to ensure the accuracy of information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use our site, or the use or reliance on any content within it.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Different limitations and exclusions of liability will apply to liability arising as a result of any content, materials or products supplied to you as part of the paid service, which will be set out in our Terms of Services.

How we may use your personal information

We will only use your personal information in accordance with data protection legislation, as set out in our privacy policy.

Uploading content and personal data to our site

Whenever you make use of a feature that allows you to upload content to our site, you will retain all your ownership rights in that content but you are required to grant us a limited licence to use, store and reproduce all content.

Any personal data you upload will be processed by 9ine in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679), as Processor. You must ensure that any personal data uploaded onto our site has been lawfully disclosed to us and that you have provided the data subject with all information required by any applicable data protection legislation. We do not anticipate processing any special category data via our site and, in any event, shall accept no responsibility for any consequences associated with your disclosure of any personal data or special category data.

Security of our site

We use industry-standard security measures to protect personal data against unlawful or unauthorised processing, and against accidental loss, destruction or damage.

We hold Cyber Essentials+ and ISO 9001 certifications. We undertake regular cyber security assessments, auditing our code on a regular basis and following best practice in Cyber Security-by-design methodologies.

You are responsible for configuring your information technology, computer programmes and platform to access our site.

You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.

You must not use the site for competitive purposes, including the development or enhancement of a competing service or product or encourage or assist any third party to do so.

You must not attempt to gain unauthorised access to our site, the server on which it is stored, or any server, computer or database connected to it.

You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the site will cease immediately.

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.